Yah i am Satisfied with the product and it is justified per its price range, but there is some issue with logistics, while in transit from your store to my address, the parcel was liytle damaged as it has 2 dents at the back of the slomg bag and it’s totally visible, i haven’t returned it cz it was really important to me at this time cz im flying international and dont have time to return and get a replacement so , imrpobe your logistics
Urbanmonkey.com provides free shipping on all orders above Rs 500 across India covering most of the PIN codes.
Urban Monkey outsources its delivery and has tie ups with reliable courier services that provide reliable services to all our customers.
Urbanmonkey delivers its products within 5-15 working days after an order is placed, unless notified otherwise. The products are dispatched within one working day of the order, unless notified otherwise. For more details, you can reach our proficient customer care center.
In case the products delivered are not in the required condition, please bring it to the notice of the delivery personnel. You can also inform the same by writing to us at hello@urbanmonkey.com.
Our representatives will get back to you within 24 working hours to resolve your grievances.
Refund and Cancellation
You can cancel your order before the shipment leaves our facility at no cost.
Please click here to get more information about returns and refunds