Dear Urban Monkey Team,
I am writing to express my disappointment regarding the inconsistent updates about the restocking of the watch I’ve been eagerly waiting for. Initially, we were informed it would be available in November, then it was postponed to December, and later to early January.
As a loyal customer who admires your brand, I believe such delays and changing promises reflect poorly on the professionalism expected from a reputed company like yours. Clear and consistent communication is crucial for maintaining trust with your customers. I hope you will take this feedback seriously and work on improving the reliability of your updates.
Looking forward to your response and a resolution to this matter.
view similar
core features
- Composition: 100% Nylon
- water-resistant
- quick dry
- Design: Urban Monkey
- Color: Lime Green
- Fitting: One size fits most (Adjustable Buckle Strap)
Actual product color may vary slightly due to different screen displays and lighting conditions.
description
This classic Urban Monkey cap, upgraded to a neon we love to make 2023 litty af. Add a pop of colour to gloomy days! Equipped with stitched grommets, tonal top button and a curved brim. Finished with an adjustable strap back closure for a perfect fit.
country of origin - China
imported by - Urban Monkey Private Limited
shipping
Shipping
Free shipping available for orders above 500/- within India.
Your order will be dispatched within 24-48 hours
After dispatch, it takes about
- 2 to 5 working days for metro cities
- 4 to 7 working days for the rest of India.
We ship your order from Mumbai, Maharashtra.
returns
RETURNS & EXCHANGES
- Returns and Exchanges available within 7 days of receiving the item/s.
- ALL Returns and Exchanges are chargeable at Rs.100/-
- Items purchased in packs/bundles are not eligible for any returns. They are only eligible for size exchange and are chargeable at Rs.100/-
For more details, please check our RETURN POLICY HERE.
RETURNS & EXCHANGES FOR ITEMS ON SALE
- No returns or exchanges on sale items (except clothing).
- You can only exchange clothing item/s purchased on sale for a different size in the same item or another clothing item in the same category.
- Any price differences will have to be borne by the customer with a ₹100 shipping charge.
- If the exchange size is out of stock, we will issue a store credit with a validity of 3 months from the date of issue.
- No refunds will be given.
For more details, please check our RETURN POLICY HERE.
care guide
- Brush lightly with cold water.
- Wipe with clean damp cloth.
- Do not machine wash.
- Watch our deep clean cap care instructions here.
VIEW SIMILAR
Stay Fab // 001
Rs.1,200
Sunny days just got a whole lot more happy. Top things off in style. This baseball cap by Urban monkey is crafted from hot orange cotton and comes finished with...
Icon Pack // 002
Rs.999
At Urban Monkey, we are constantly redefining the meaning of branding. Featuring an all new UM signature that narrates the journey of a community that embraces authenticity. In a classic...