Shipping, Cancellations, Refund and Returns Policy provides free shipping on all orders above Rs 500 across India covering most of the PIN codes.

Urban Monkey outsources its delivery and has tie ups with reliable courier services that provide reliable services to all our customers. 

Urbanmonkey delivers its products within 5-15 working days after an order is placed, unless notified otherwise. The products are dispatched within one working day of the order, unless notified otherwise. For more details, you can reach our proficient customer care center. 

In case the products delivered are not in the required condition, please bring it to the notice of the delivery personnel. You can also inform the same by writing to us at

Our representatives will get back to you within 24 working hours to resolve your grievances.

Refund and Cancellation

You can cancel your order before the shipment leaves our facility at no cost. 

Please click here to get more information about returns and refunds