I placed my order a week ago, but the tracker says it's still at the order placed stage and the delivery process hasn't progressed since, there is no way to communicate with customer service nor have I recieved any information about a refund. This is awful customer service and I am posting this with the intention of someone following up with me.
description
Friends buy you food. Best friends buy you Urban Monkey.
Shopping for someone else but not sure what to give them? Give them the gift of choice with an Urban Monkey gift card. A little love can go a long way.
UM gift cards are delivered by email to the email id shared with us on checkout. Our gift cards have no additional processing fees and have a 1-year validity from the date of issue.
Gift cards once issued are not eligible for refunds. All sales are final.
shipping
Shipping
Gift cards will be sent via email to the email id provided. Please select the option ‘ I want to send it as a gift’ and then proceed to checkout.
returns
RETURNS & EXCHANGES
Gift cards are not returnable or exchangeable. All sales are final.
Gift Card
SIZE:
Rs.500