All our caps have a standard size. i.e ONE SIZE FITS MOST.  All caps come with an adjustable strap for a personalized fit.

All our products are made of 100% Cotton

Do not wash the cap with soap or detergent, just wipe the cap with a damp cloth.

We launch new products every month, so stay tuned with us on instagram for daily updates.

We receive new arrivals on a monthly,sometimes weekly basis, Please subscribe to our newsletter to be informed of any new collections

Most of our products are limited edition, please Whatsapp or call us on 996730898 regarding the product you are looking for.

Unfortunately, we are not expecting replenishment for most items at the time. Products shown on the website are what we currently have left in our inventory. New, similar styles may be available soon ! Subscribe to our newsletter to stay in the know. You can also Whatsapp or call us on 996730898 regarding the product you are looking for.

The shade of colour may differ screen to screen, you can also refer to our instagram for more images.

For bulk order, Whatsapp or call us on 996730898 or email us on hello@urbanmonkey.com

Yes, All exchanges initiated because of any reason other than damaged/wrong products shipped by us, will have to be returned and shipped by you, Urban Monkey will not bare the return charges.  

If your return request is approved, then your refund will be processed, and a credit will automatically be applied as per the original form of payment, within 10 working days. Note that it may take up to two billing cycles or 8-10 working days for the refund to show up on your statement depending on the issuing bank.

All items except face masks, sunglasses, tshirts, free gifts, promotional items are returnable & exchangeable !.

All items must be returned in their original condition with our box/packaging/ tags/ labels as delivered to you, if a package is recieved without any of the above no refund will be initiated.

All returns and exchanges initiated because of any reason other than damaged/wrong products shipped by us, will have to be returned and shipped by you, Urban Monkey will not bare the return charges.  

*Please note: face masks, sunglasses, tshirts, free gifts, promotional items are not returnable & exchangeable !

If you’re not 100% satisfied with your product, we want to make it right for you! You can easily process a return, replacement or exchange within 7 days after your order gets delivered.

To start a return request, visit your UrbanMonkey Account.

Or, you can whatsapp our Customer Support team on +91 9967630898

Yes. The free gift/promotional item is included as a part of the item order and needs to be returned along with the originally delivered product.

Shipping fees are NOT refundable.

Not if it's our fault. Otherwise Rs.150.

Face masks, Sunglasses, T-shirts, Keychains, Free gifts or promotional items.

We have multiple payment options available. Feel free to contact our Customer Support in case you are having any difficulties during the payment process 

No, payment for orders can't be split between multiple payment methods.

Yes, you can

Yes, express shipping is available only on Prepaid Orders. 

A flat rate of ₹100 is applied for shipping on each order.

For same day delivery in Mumbai shipping charge vary between ₹100 to ₹500, rest of India the shipping fee is ₹100. International shipping fee varies depending on the country.

Whatsapp or Call us on 9967630898 for any help.

Orders are generally delivered within 7 business days. Note that these delivery times do not act as a guarantee. 

You can follow the status of your order by clicking on the link in your shipment confirmation email.

Yes, international shipping is available.